RESPONSIBLE GAMING

Date Last Modified: 07.11.2025

At www.twocards.com, We are committed to providing an enjoyable and secure gaming environment while promoting responsible play. We recognize Our duty to protect Our players and to help prevent problematic or underage gambling.

1. Our Commitment

Gambling should be a form of entertainment - never a way to earn income or solve financial problems. Most players enjoy gaming as a recreational activity and stay within their means. However, for some, gambling can become a challenge.

We encourage all players to maintain self-control and to use the tools and support options available to help manage their gaming behavior.

2. Player Protection Tools

Self-Exclusion & Session Limits

You may self-exclude or limit your gaming sessions at any time.

You can set limits on how long you play - daily, weekly, or monthly. Once Your selected period expires, You will regain access to Your Player Account automatically.

To request self-exclusion or session limits, please contact support@twocards.com via Email or Live Chat.

Deposit Limits

You can control Your spending by setting deposit limits on your Player Account - per day, week, or month.

Requests to increase existing limits will be subject to review by our Support Team and will not take effect immediately, to ensure that the decision is well considered.

Account Closure

You can request account closure at any time by contacting our Support Team at support@twocards.com. Our team is available 24/7 to assist You.

3. Parental Controls

We strongly advise parents and guardians to prevent underage access to gambling sites by using parental control tools.

These programs allow you to block or restrict access to specific websites.

Recommended parental control tools include:

http://www.netnanny.com/

http://www.cyberpatrol.com/

If Your computer or device may be used by a minor or someone who has self-excluded, please ensure:

Devices are password protected.

Login credentials and payment details are securely stored and not accessible to others.

Passwords are not saved automatically on Your browser.

Filtering software is installed to prevent underage access.

4. Recognizing Problem Gambling

If You find yourself answering “YES” to several of the questions below, You may need to reconsider Your gambling habits:

Has gambling ever affected your work or studies?

Has gambling caused arguments with family or friends?

Do You try to win back losses after losing?

Have You borrowed money to gamble?

Do You see gambling as a source of income?

Do You find it difficult to limit or stop gambling?

If any of these situations sound familiar, We recommend taking immediate steps to regain control.

5. Getting Help

If You suspect that gambling is becoming a problem, professional help is available.

The following organizations provide free and confidential support:

GamCare – www.gamcare.org.uk

Gambling Therapy – www.gamblingtherapy.org

Gamblers Anonymous – www.gamblersanonymous.org

You can also contact Our Support Team at any time to request assistance or to initiate self-exclusion. During self-exclusion, Your Player Account will remain locked, and You will no longer receive promotional materials from Us.

A cooling-off period is also available if You wish to take a shorter break from gambling.

6. Underage Gambling

Gambling under the age of 18 (or the legal age in Your jurisdiction) is strictly prohibited.

All players must confirm their age and identity when creating a Player Account at www.twocards.com.

We perform verification checks to prevent underage access, and any Player Account found in breach will be closed immediately.

To prevent underage gambling, We recommend that parents and guardians:

Use password protection on all devices.

Avoid leaving devices unattended while logged in.

Keep all payment methods and login details secure.

Use filtering software such as Net Nanny to restrict access to gambling content.

7. Our Support

Our team is committed to promoting responsible gaming and helping players make informed decisions.

If You have any concerns about Your gambling habits, or if You simply wish to set limits or take a break, contact our Support Team 24/7 at support@twocards.com - we are here to help.